More than a million downloads for National Rail Enquiries app20/08/2012
More than a million people have installed the National Rail Enquiries (NRE) free smartphone app since its May launch, making it one of the most popular travel apps in the UK in only 10 weeks.
As the leading source of train travel information in the UK, the National Rail Enquiries app for iPhone and Android operating systems provides passengers with the latest real time travel about train journeys through an intuitive user interface.
The app offers passengers details on arrivals and departures, a real time journey planner, live progress reports and push notifications. It uses geolocation technology so passengers can quickly find their nearest station and a helpful ‘wake-me-up’ alarm which alerts passengers at their final destination.
Chris Scoggins, Chief Executive of NRE, said: “We are delighted that our app has been so popular with passengers in such a short space of time. By developing the app in response to customers’ needs and requests, and by making a free version available, we have made it easier for more passengers to access detailed, real-time train information while on the move.”
Chris Scoggins continued: “Over one million people have downloaded the app in just a few weeks, demonstrating we are giving customers the information they need, in the way they want it. We are constantly seeking feedback from our customers and will continue to develop our services to provide passengers with innovative tools to access real time information about rail travel in the UK.”
Smartphones have opened up new possibilities for providing people with live information wherever they are. In addition to the app, National Rail Enquiries also provides passengers with real time information through its mobile website and live updates through its many Twitter feeds.
Features at a glance:
• Real time journey planner
• Live departure board
• Instant alerts via SMS even when app isn’t in use
• Information about service disruptions
• Journeys can be planned without an internet connection
• “Wake me up alarm” alerting passengers of their final destination
• Shows journeys to/from Docklands Light Railway and London Underground (Zone One stations)
• The tools are integrated and draw on real time information about train departures
• Free to download with the option of an in-app upgrade to ad-free version for £4.99
• Developed for Apple iPhone and Google Android operating systems
Notes to Editors
• NRE licenses its real time running information to developers, many of whom have brought successful apps to market. With the introduction of a dedicated NRE app, app developers were advised that they are no longer be able to use the National Rail logo to identify their app in the app stores, though the data itself will remain the same. This is primarily to avoid customer confusion over identification.
• The ad-display on the free version and the £4.99 charge for the in-app upgrade to the ad-free version contributes towards the costs National Rail Enquiries incurs in collecting and processing the real time running data and the costs of developing and maintaining the Darwin real time system.
• NRE has recently developed a TV app for Samsung, LG and Phillips TVs.
• NRE is owned and funded by the passenger train operating companies.
• The app can be downloaded from the App Store by following the link http://itunes.apple.com/gb/app/national-rail-enquiries/id519094154?mt=8
• The app can be downloaded from Google Play by following the link https://play.google.com/store/apps/details?id=uk.co.nationalrail.google
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