Contacts

These pages will tell you who to contact about your staff travel facilities, depending on which category of staff you are/were. If your category is not specified, you should get in touch with your own company’s nominated representative.

 

ACTIVE EMPLOYEES LINK

Train Operating Companies RSTL
Network Rail Active Staff only Network Rail's own Safeguarded Staff Travel Helpdesk
BT Police BTP HR Business Centre
Transport for London (TfL) Dedicated HelpLine
All other companies Your company’s nominated representative
   
RETIRED SAFEGUARDED EMPLOYEES  

Usually (with occasional exceptions) RSTL, as below
   
GENERAL  

Phone: 0800 652 1700
Email: rstl@atoc.org
Fax: Discontinued

Mailing address:

Rail Staff Travel, PO Box 72071, London EC1P 1JD,

 


Personal callers: unfortunately we can't offer a "ticket window" service. However in cases of genuine emergency (eg travelling to a funeral) we will do our best to help. Owing to building security requirements, you need to phone in advance rather than turning up on spec.

How to contact us:

0800 652 1700

Email:    rstl@atoc.org
Mail:       Rail Staff Travel, PO Box 72071, London EC1P 1JD

From overseas, please phone +44 20 7 841 8000 and ask for Rail Staff Travel