These pages will tell you who to contact about your staff travel facilities, depending on which category of staff you are/were. If your category is not specified, you should get in touch with your own company’s nominated representative.
|Train Operating Companies||RSTL|
|Network Rail Active Staff only||Network Rail's own Safeguarded Staff Travel Helpdesk|
|BT Police||BTP HR Business Centre|
|All other companies||Your company’s nominated representative|
|RETIRED SAFEGUARDED EMPLOYEES|
|Usually (with occasional exceptions)||RSTL, as below|
|Phone:||0800 652 1700|
|Rail Staff Travel, PO Box 70159, London WC1A 9GN,|
Personal callers: unfortunately we can't offer a "ticket window" service. However in cases of genuine emergency (eg travelling to a funeral) we will do our best to help. Owing to building security requirements, you need to phone in advance rather than turning up on spec.
Please note our new FREE phone number from 23 January 2012:
0800 652 1700
From overseas, please phone +44 20 7 841 8000 and ask for Rail Staff Travel