RAIL STAFF TRAVEL
Upcoming renewal mailings
The following card and pass renewals are due for despatch over the next few weeks:
|Product||To company addresses||To home addresses|
|GoVia Staff Passes||n/a||11 November|
|Status Passes||30 November||7 December|
|Residential Passes||2 December||9 December|
|EMT Passes||n/a||9 December|
If you have sent in a late declaration or other requisite piece of information for a family member, those passes may be despatched slightly later than the dates indicated. This also applies to late notification of changes of address; and in the case of Status Passes, late submissions of photographs. Please therefore allow a little extra time before notifying us of non-delivery.
If an entire family’s cards are missing, and you suspect postal non-delivery, please only notify us of this only a couple of days before a card is due to commence.
Remember that in cases of postal non-delivery there is a 3-month window during which cards can be replaced free of charge – thereafter a replacement fee would be payable. This is to help us trace non-delivered cards, and reduce potential fraud.
Welcome to the Rail Staff Travel Home Page
Rail Staff Travel Limited (RSTL) provides and manages Rail Staff Travel on a national basis, enabling most staff in the rail industry to benefit from some level of concessionary travel. We provide a service to both Employer and Employees, Active and Retired, issuing cards and passes and dealing with queries.
In this section you will be able to:
- View important messages about our service and recent changes to travel arrangements in our Stop Press section. Current items featured here are:
- Enhanced Priv rate extension (posted 18.9.15)
- Download and complete Forms that you need to apply for cards and passes or notify RSTL of changes in our Forms section.
- View summaries of your travel entitlements in our Where Can I Go? section.
- View the latest travel news and offers in our News and Offers section.
- See the up to date travel restrictions in our Restrictions section.
In addition you can upload passport style photos in our Photo Upload section, get contact details in our Contacts and review our FAQs section (includes information about International Rail and alternative suppliers).
Rail Staff Travel's Contact Details
Please use our generic email address firstname.lastname@example.org
Our freephone number is:
The phones are open from 09.00 to 16.30 every weekday.
Rail Staff Travel Ltd
PO Box 72071
Employers ONLY can click here for more information on our extranet. Active and Retired Staff do not need to visit this site as all the information that they need is available on these pages.