Rail Staff Travel Home Page

Important messages are usually posted here first – use the links at left to get to other pages quickly.

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Spring 2014: Staff Travel Cards, 2014/15

The new Staff Travel Cards have now been mailed as follows:

Company addresses:             7 March

Home addresses:                  14 March

To allow for the subsequent distribution of cards produced as a result (for example) of late child declarations, and also Returns To Sender from the Post Office, please wait until after Easter before notifying us of any non-deliveries.  The notification should, if possible, be by email with the words "STC 14/15 Non-Delivery" in the subject box. 
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April 2014: DB-UK Services

With effect from 1st April 2014, DB-UK will charge a non-refundable deposit for all tickets and reservations on hold.  The fee will be 10%, or a minimum of £1.00, whichever is higher.

DB-UK will hold tickets for a maximum of 7 days.  Once the order is confirmed, the deposit will be applied to the invoice. The deposit for any provisional booking which is not confirmed within the 7 day period will not be refunded.

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Rail Staff Travel's Contact Details

By Post

Rail Staff Travel Ltd
PO Box 72071
London

EC1P 1JD

By Phone

Our freephone number remains:

0800 652 1700

The phones are open from 09.00 to 16.30 every weekday.

By Email

Please use our generic email address rstl@atoc.org

 

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Rail Staff Travel: general information

Rail Staff Travel Limited (RSTL) looks after Rail Staff Travel on a national basis, enabling most staff in the rail industry to benefit from some level of concessionary travel. We provide a service to both employeer and employees, active and retired, issuing cards and passes and dealing with queries.  


  Employees can use the links on the left to find:

All the forms that you need with which to apply for cards and passes, or notify RSTL of any changes in personal circumstances
 
Summaries of your travel entitlements
 
Latest news, offers and restrictions
 
Contact details for our Customer Service staff 


Employers ONLY can click here for more information on our extranet. Active and retired staff do not need to visit that site: all the information they need is on these pages.