Digital Railway Capacity and Performance Specialist - 6 Month FTC

London £ Competitive Salary & Benefits

ATOC is the Trade Association of the UK’s passenger train operating companies, its function being to support and represent its members in their various activities. ATOC is an unincorporated association owned by its members. Services provided by ATOC include revenue settlement, impartial retailing, the National Rail Enquiries service, Railcard marketing and travel trade licensing.  

This is an exciting role at the forefront of the railway industry planning and performance development. The role is to support the activity to understand the effects of Digital Railway (DR) Programme in respect of capacity, journey time and train service performance. The modelling and development activity then needs to be translated into feasible timetable and performance supporting information to allow Duty Holders to apply the technology efficiency.

The key responsibilities are to:

  • Work with the DR modelling team to move the development timetable activity into useable timetabling information that can be used by Duty Holders;
  • Develop and monitor the Digital Railway capacity and performance sub project activity;
  • Analyse the European Train Control System (ETCS), Connected Driver Advisory System (C-DAS) and Traffic Management ( TM)  deployment schemes in GB and Europe in respect of performance and use of capacity
  • Provide information and guidance for industry parties on performance and capacity relating to TM, C-DAS and ETCS

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to: Human Resources Assistant, ATOC Ltd, 2nd Floor, 200 Aldersgate Street, London, EC1A 4HD. Email: recruitment@atoc.org. Alternatively, you can submit your application directly to the Hiring Manager Phil Barrett on 07767 644 265 or phil.barrett@atoc.org

The closing date for applications is 10th October 2016

 

Integrated Transport Officer

London £ Competitive Salary & Benefits

One-year Fulltime Contract or Secondment

ATOC is the trade association for the UK passenger rail industry. Integrated Transport is responsible for facilitating joint integrated initiatives on behalf of Train Operating Companies (TOCs). Including: PlusBus, PlusBike, station travel plans, carclubs, community rail and cycle-rail. The team presently oversees more than £30m of project deliver and manages high profile sustainable transport projects for both the rail industry and UK government.

 Working in the Integrated Transport team, as part Team Plan in the Customer Experience Directorate, and line managed by the Head of Integrated Transport the Integrated Transport officer will provide project and event coordination, delivery and support.

The principal accountabilities of this role include:

  • Contribute to the overall goals and deliveries of the Integrated Transport Team
  • Operate as an effective project coordinator able deliver Integrated Transport related work to agreed deadlines
  • Coordinate the day to day deliveries within the Integrated Transport section
  • Coordinate the delivery and support the multi mullion pound cycle-rail fund, under the supervision of the head of Integrated Transport
  • To organise, and coordinate the delivery of events and acting as the secretariat for key stakeholder meetings as directed by the Head of Integrated Transport
  • To undertake specific project coordination work and other duties as directed by the Head of Integrated Transport
  • Coordinate and deliver the annual Cycle-Rail Awards, acting as project manager for the event.
  • Coordinate and supervise the national cycle audit
  • Coordinate, supervise and maintain the cycle carriage and cycle parking information and produce a cycle-rail information as required and update National Rail Enquiries.

This is an excellent opportunity for a graduate with around one years relevant experience or someone wanting to develop a career with the transport or rail industry. Providing the opportunity to work on high profile, prestigious projects in the area of sustainable transport.

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to: the Human Resources Manager, 2nd Floor, 200 Aldersgate Street, London EC1A 4HD Email responses to recruitment@atoc.org

Closing date for application is 17th October 2016.

 

SEFT Opportunities- RSP (FTC - 6 months)

Rail Delivery Group/ATOC, Central London - Competitive Salary & Benefits

We are currently seeking two roles in the SEFT team the first to act as Project Support and the second to act as Assistant Accountant.

Both of these roles could be considered as secondment opportunities for a period of 5-6 months.

The Project Support Role will assist in the documentation of the project and ensuring that the templates are complete and actions are recorded and followed up. This will involve up dating minutes, and undertaking other administration duties. 

The Assistant Accountant would ensure the forecast is up to date and financial reports ensure that relevant finance practices are followed. 

The ideal person will be:

For the PSO role qualification by experience and experience of working on large projects, or a development opportunity for an experience junior project manager. For the PSO there may be a further opportunity for the role to be extended to further projects.

For the Assistant Accountant part-qualified either AAT and with experience of undertaking journals and reconciling Coda.

If you believe you have the qualities, skills and experience we are seeking, please forward a covering letter, CV and salary expectation to: recruitment@atoc.org A full job description is available on request.

The closing date for applications is 3rd October 2016.

 

Service Operations Analyst – Rail Settlement Plan

Rail Delivery Group, Central London

Our organisation is the Trade Association of Britain’s passenger train operating companies, its function being to support and represent its members in their various activities.   Services provided by us include revenue settlement, impartial retailing, the National Rail Enquiries service and Railcard marketing, as well as leading the industry to deliver an exceptional customer experience.

We are currently seeking a Service Operations Analyst to help support the operation of the Product Management Service Desk. The Product Management Service provides an integrated product management system (PMS) enabling UK rail products and timetable data together with associated reference data to be created, stored, maintained and distributed.

On a day to day basis, the role will be responsible for providing First Line (and some Second Line) support to PMS users who include Train Operating Companies, the Department for Transport and industry suppliers.

The ideal person will be:

The ideal candidate will be able to mix the completion of routine tasks with the resolution of more complex issues and will have the ability to learn new skills in the process. You will enjoy the challenge of problem solving, identifying the nature of issues and using judgement and initiative in determining the most appropriate course of action.

It is essential you are able to demonstrate experience or competence of:

  • Effective organisational skills with the ability to identify and resolve problems quickly and efficiently and handle multiple tasks
  • Enthusiasm and initiative to work in a pro-active and independent manner
  • Effective communicator with an ability to build good working relationships with customers, internal teams and industry suppliers
  • Excellent written skills with a keen eye for detail
  • Good working knowledge of the Microsoft suite of applications (e.g. MS Excel, MS Word, MS Visio, MS PowerPoint)
  • An understanding of the UK Railway and its constituent components is desirable
  • Data/Analytics experience desirable

If you believe you have the qualities, skills and experience we are seeking, please forward a covering letter, CV and salary expectation to: recruitment@atoc.org . A full job description is available on request.

The closing date for applications is 28th September 2016

 

Smart Ticketing Technical Lead
Central London - Competitive Salary & Benefits

ATOC is the Trade Association for the UK passenger railway industry. Rail Settlement Plan (RSP) is a department within ATOC, responsible for the settlement of ticket sales, provision of standards for ticketing, ITSO Smart Ticketing services, and providing shared service IT systems.

The Smart Ticketing Technical Lead will be responsible for managing and maintaining RPS’s knowledge of relevant smart ticketing technologies and standards.  They will own the technical design and information architecture, and be responsible for ensuring that incoming business requirements are reviewed in the context of the associated smart ticketing standards.

Reporting to the Head of Technology, the role will support the projects in implementing smart ticketing related back office systems, develop operational processes and procedures, and provide ITSO advice and consultancy.

The ideal candidate will have a strong technical background, good problem solving and prioritisation skills. They will need to be able to build good working relationships with internal teams and external stakeholders and have excellent communication skills.

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to: Human Resources Manager, ATOC Ltd, 2rd Floor, 200 Aldersgate Street, London EC1A 4HD. Email: recruitment@atoc.org.

Should you require further information regarding this role, please contact us for a copy of the job description and person specification.

The closing date for this post is Wednesday 1st October

 

Delivery Lead –(x2 positions)

Rail Delivery Group/ATOC, Central London

Would you like to be involved in creating the future of rail travel?

We are currently seeking a Delivery Lead (Ticketing) who will drive forward implementation of the national rail ticketing strategy. You will be the key person turning strategy into reality, working with train companies to deliver both technology and change to create a fantastic customer experience.

You will be the kind of person that enjoys the challenge of problem solving, relishes working with lots of different people and can find the solution when others only see the obstacle.

Therefore, we are looking for a professionally qualified, methodical and pragmatic deliverer with a proven track record in solving problems involving multiple stakeholders and partners. If you’re that person, you can help us create the future.

The ideal person will be:

Professionally qualified with a great track record in solving complex problems, a highly methodical and logical mindset but balanced by a pragmatic ability to get the job done. You will be used to working through complex commercial and contractual environments and, ideally, you’ll have experience of a regulatory environment.

If you believe you have the qualities, skills and experience we are seeking, please forward a covering letter, CV and salary expectation to: recruitment@atoc.org.  A full job description is available on request.

The closing date for applications is 10th October 2016.

 

Manager System Integrity & Reporting, Customer Experience

London EC1A, Competitive Salary & Benefits – full time role

Do you have a passion for excellent customer service?  Do you want to inspire customers to become life-long advocates of the rail industry?  Are you up for a challenge and want to influence how we talk and interact with customers via our on-line digital channels.  Then this role could be for you. 

ATOC is the Trade Association of the UK’s passenger train operating companies, its function being to support and represent its members in their various activities.  ATOC is an unincorporated association owned by its members.  Services provided by ATOC include revenue settlement, impartial retailing, the National Rail Enquiries service and Railcard marketing, as well as leading the industry to deliver an exceptional customer experience.

ATOC is seeking an energetic, hardworking and innovative on-line systems and digital specialist.  The role holder will be critical in creating a systems strategy and vision that will inspire customers to become life-long advocates of the rail industry. At a programme level, the holder will also help manage the outcomes of supporting projects to deliver an exceptional and consistent customer experience.

The successful applicant will have a passion for excellent customer service.  Key to success will be strong programme management, influence, engagement and communication skills.  A strategic mind is vital.  Experience within the rail industry is desirable but not essential.  Agile project and programme management experience is also desirable but not essential.  The role holder must be delivery focussed.

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to: Human Resources Manager, ATOC Ltd, 2nd Floor, 200 Aldersgate Street, London, EC1A 4HN.  Email: recruitment@atoc.org

The closing date for applications is 3rd October 2016.

 

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