TIS Accreditation Compliance/Test Analyst

London WC1

Competitive salary & Benefits

ATOC is the Trade Association for the passenger railway industry. One of our key activities is the facilitation of joint marketing and revenue settlement activities between the Train Operating Companies (TOCs). Rail Settlement Plan (RSP) is seeking fill a vacancy within the Ticket Issuing System (TIS) Team:
RSP Accreditation is the process by which RSP ensures that a TIS - the railway’s electronic point of sale (EPOS) is able to:
• produce tickets that conform to National Rail standards and are acceptable to all UK Train Operating Companies (e.g., for revenue protection)
• generate the associated ticket transaction data that is acceptable to the centralised RSP settlement systems (e.g., for accuracy and probity)
• generate data which interfaces appropriately with other RSP systems and allows for interoperability functionality between TIS (e.g., for seat reservations and Ticket on Departure (ToD)).
• maintain security and integrity in relation to these RSP systems.
• assure Train Operating Companies (TOCs) that their TIS comply with their obligations.

We are looking for an analyst to accredit systems that are presented to RSP for accreditation. The post holder needs:
• A good level of IT literacy in the MS Suite and the ability to interrogate data using queries or tools is necessary and familiarity with MySql and XML
• Systems analysis and design experience implementing EPOS/ financial systems and accrediting system changes against documentation;
• Experience of handling multi-stakeholder communications in similar roles implementing EPOS/ financial systems/ packages;
• The technical ability to analyse processes and proposals, business requirements, function specifications and translate into test plans.

Excellent communication skills are a key requirement of this role plus the
ability to be able to work in a team. You will be required to interact with
other members of the TIS Accreditation team, TIS Suppliers, Service
providers as well as rail retailers. UK Rail Retail Systems knowledge is an
essential requirement of this role.

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to:

Human Resources Manager, ATOC Ltd, 3rd Floor, 40 Bernard Street, London WC1N 1BY.

Email: recruitment@atoc.org.

Closing date for this post is:  Tuesday 14th February 2012
 

Customer Service Officer: RAIL STAFF TRAVEL - 2 posts

 

ATOC is the trade association representing the passenger rail industry. Rail Staff Travel is a department within ATOC, responsible for the administration of concessionary rail staff travel facilities nationwide.

We provide this service to some 400,000 entitled people, via some 300 companies. Travel concessions are granted nationally in the UK, locally, and in some cases also in Europe. A wide variety of different cards and passes is produced, and all activities are recorded on a custom-built database.

We now seek two bright, dynamic customer-focused individuals who have the right attitude towards providing excellent service, but who at the same time are highly IT-literate (full Microsoft Office suite). We are looking for energy and efficiency, and the ability to bring fresh ideas to RST’s continued migration from paper-based to electronic communications and storage. They should be quick learners, logical problem solvers, easily able to grasp complex concepts; and excellent communicators (both verbal and written) with a wide range of different audiences. Patience, adaptability and flexibility are key attributes, together with the ability to strike the right balance between being a team player and using initiative.

Successful applicants will be part of a small team based in central London (Russell Sq tube).

These are new posts resulting from a reorganisation and there are career progression opportunities within ATOC. Initial engagement could be on a long-term temp, or temp-to-perm basis.

In return for your skills and commitment, we are able to offer you a completive salary, membership of a final salary pension scheme, optical & dental cover and 26 days annual leave per year.

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to: Human Resources Manager,

ATOC Ltd, 3rd Floor, 40 Bernard Street, London WC1N 1BY.

Email: recruitment@atoc.org.

Closing date Friday 3 February 2012

 

ATOC - WEB MARKETING MANAGER

ATOC is the Trade Association for the passenger railway industry. One of its key roles is the facilitation of joint marketing activities on behalf of Britain’s passenger train operating companies. The following opportunity is available in the busy marketing section of ATOC’s Commercial Team, offering the successful candidates the opportunity to work with well-established successful and award-winning national products.

The successful candidate will have substantial web and digital marketing knowledge and expertise; and a strong and demonstrable background in planning, developing and maintaining high-profile websites and related campaigns. The role will involve hands-on content management and development work on public-facing websites, as well as supplier management.

Specific requirements include:

Experience of planning and delivering web based projects, with evidence of strong skills in planning, scheduling, risk analysis and budget management.

You will have substantial experience of digital marketing, including copywriting, online display, PPC, SEO and social media in a commercial environment.

You will be able to demonstrate success driving traffic to websites, generating revenue leads and reporting on KPIs, ideally in an ecommerce/retail environment.

Experience with CRM database management and e-comms broadcasts.

Experience using Adobe Photoshop, Dreamweaver, CSS, MS Visio, MS Office Applications, Mac and PC skills, Adobe Acrobat Professional and strong CMS experience.

Experience of managing and evaluating third party web agencies / technical teams and affiliate partnerships.

Highly proficient communicator, able to explain technical concepts to non-technical audiences, make recommendations and win support for new products and services.

In return for your skills and commitment, we are able to offer you a completive salary, membership of a final salary pension scheme, optical & dental cover and 26 days annual leave per year.

If you believe you have the qualities and skills we are seeking, please write, enclosing your CV to: Human Resources Manager, ATOC Ltd, 3rd Floor, 40 Bernard Street, London WC1N 1BY. Email: recruitment@atoc.org.
Closing date for this post is: Monday 13th February 2012