ATOC Management Team


Paul Plummer

Chief Executive of ATOC and the Rail Delivery Group

Paul was Group Strategy Director at Network Rail before joining ATOC and RDG as Chief Executive in November 2015.

He had Board level accountability for corporate strategy, industry reform, regulation and funding as well as network strategy, timetabling and other system operator responsibilities. Paul also represented Network Rail as a member of the RDG from its foundation in 2011.

More about the Rail Delivery Group.

Dennis Rocks

Interim Director, Rail Settlement Plan


More about the Rail Settlement Plan

Jacqueline Starr

Managing Director, Customer Experience

Responsible for industry-level commercial and marketing activities including national products such as Railcards, customer information for all passenger rail services through the National Rail Enquiries service, the management of third party retailers, and policy in areas such as fares, integrated transport and disability matters.

More about our commercial activities

More about National Rail Enquiries

Gary Cooper

Gary Cooper

Director of Operations and Engineering

Responsible for the engineering, operations and major projects directorate at ATOC. He is also a Business Director for the industry’s National Task Force (the NTF is the most senior body concerned with train service delivery) and in this capacity he acts equally for Network Rail, train and freight operating companies, ORR and the Department for Transport. Gary's biography

More about Operations, Engineering and Major Projects.

George Lynn

George Lynn

Finance Director

Responsible for overseeing Rail Staff Travel operations and has responsibility for Finance, Human Resources, Facilities, IT and Legal.

More about Rail Staff Travel.

Related information

ATOC Council and Board